Top 7 Ways Application Managed Services Simplify IT Operations

Application managed services (AMS) have received widespread attention in the corporate sector for their ability to simplify complex IT operations. 

AMS are services provided to companies by third-party organizations that support the technical operations of specific software applications. They’re typically availed through call centers, where clients contact providers for maintenance assistance of their apps, software, and other technical products. 

The core objective of application managed services is to free businesses of the often-rigorous task of technical app maintenance so they can focus on other high-value aspects of their operations. Although traditionally offered via phone, AMSs are now available online via chat. 

Here are seven ways AMS services may simplify IT operations.

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1. Proactive Monitoring and Maintenance

Software glitches aren’t uncommon. And when they occur, the consequences can be devastating. According to Tricentis Software Fail Watch, software glitches affected some 3.6 billion people and caused over $1.7 trillion in revenue loss in 2017. 

Software malfunctions can trigger downtimes and slow a company’s operations, resulting in massive economic losses and reputational damage. Depending on the scope of the glitch, your business might suffer regulatory penalties and legal liabilities. But that’s precisely why application managed services exist. 

AMS provides round-the-clock application monitoring, identifying potential threats before they escalate into full-blown issues. By nipping threats in the bud, your business can avert operational downtimes, enhance service delivery, and improve user satisfaction.

2. Cost Efficiency and Resource Optimization

The average salary of IT consultants in the US is $25 per hour. If your business requires a larger technical support staff, you may part with thousands of dollars in monthly IT-related remuneration alone. One way to reduce these operational costs is by implementing application-managed services. 

AMS is a less affordable yet equally effective alternative to maintaining larger in-house IT teams. 

AMS providers leverage cloud scalability to allocate resources based on present needs. Thanks to these solutions, you can enjoy superior performance during peak periods and save on costs during off-peak hours. 

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3. Enhanced Security and Compliance

Application managed services provide protection from data breaches by actively inspecting your IT ecosystem for vulnerabilities. Through proactive monitoring and real-time threat reports, you can get ahead of hackers and stop them in their tracks. 

Implementing application-managed services is also key to attaining regulatory compliance. By leveraging AMS, you can develop and continuously update policies that align with your industry’s regulatory requirements and best practices. 

The fact that most AMS providers are up to date on the industry’s emerging trends allows them to recommend the latest security protocols. This further protects your business from cyber threats while enhancing compliance.

4. Streamlining Application Upgrades and Patches

Patch management is essential to correcting software vulnerabilities and improving the efficiency of existing apps. It’s another area where application managed services have proven useful. 

AMS providers use advanced systems managers that automatically monitor software applications to determine upgrade readiness. They then deploy the necessary scanning and patching scripts, ensuring your applications are always running on the latest programs. Application managed services can improve your software’s security, stability, and response time by eliminating bugs. 

Entrusting AMS to the experts can make a significant difference in terms of minimizing disruptions and compatibility issues caused by persistent bugs.

5. Increased Flexibility and Scalability

Application-managed services play a critical role in supporting scalability and adapting to changing demands. With the click of a button, software management providers can effortlessly integrate more virtual machines (VMs) into your company to address major scalability challenges like poor communication and inefficient collaboration. 

Moreover, AMS providers can customize software products and technical maintenance services to your organization’s needs. This reduces resource wastage, allowing your business to only pay what it indeed requires. 

It’s also worth noting that most application managed services are software-based. Therefore, you can deploy them anywhere in the world without having to invest in expensive hardware.

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6. Driving Operational Efficiency

Smaller applications with basic features and more straightforward code demands are relatively cheap and easy to maintain. However, sophisticated software programs with intricate codebases require more resources to maintain them efficiently. If your business relies heavily on advanced apps, procuring application managed services is imperative. 

AMS services handle all the technical aspects involved in maintaining your software applications. These professionals drive operational efficiency by keeping your apps in peak performance and proactively addressing downtimes. 

AMS providers may also help to modernize your IT architecture, adapting it to evolving consumer demands.

7. Enterprise Automation

Modern AMS providers leverage the transformative power of artificial intelligence (AI) and machine learning (ML) to streamline the performance of your IT infrastructure. These smart technologies can automate or augment repetitive IT tasks like software development and data analysis, allowing you to redeploy your in-house IT teams to other dockets in the company. 

Some experienced AMS providers deploy advanced enterprise automation tools like automation-as-a-service (AaaS), which avail automation technology using an on-demand, web-based platform. 

As mentioned, the provision of AMS on a need-basis can minimize your operational costs significantly over time.

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Summary

Application managed services help simplify IT operations, allowing business owners to focus on the less technical but equally important aspects like lead generation. AMS services are central to enhancing cybersecurity, improving scalability, reducing overheads, and streamlining processes. 

If you’re considering integrating application managed services into your operations but weren’t convinced of their efficiency, we hope this post gave you enough incentive to make that strategic decision. Embracing AMS can make a significant difference in revolutionizing your business in this highly evolving tech era.

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